In an emergency, dialing 911 is a call for help. But people with hearing loss or those who must remain quiet in a dangerous situation aren’t able to place a call safely or at all. That’s why the Department of Public Safety Emergency Communication Networks (DPS-ECN) has worked with stakeholders around Minnesota to develop Text-to-911 on Minnesota’s Next Generation 911 (NG911) network. DPS-ECN announced today that Minnesotans are now able to use the service throughout the state.
- Text-to-911 is now available throughout Minnesota. The service was deployed in December 2017.
- Text-to-911 can be the first contact option for individuals who are deaf, deafblind, hard of hearing, or those with speech impairments.
- Text-to-911 should only be used when a person can't safely make a voice call.
- When someone must stay quiet to remain safe.
- if peer pressure is strong.
- Text-to-911 is a discreet way to report domestic violence, home invasions, human trafficking, and suicidal individuals.
HOW TO TEXT 911
- Enter the numbers 911 in the "To" field.
- Text your exact location and type of emergency.
- Send the message.
- Promptly answer questions and follow instructions.
Download the following documents to get more info.